Contact Support
A product detail, a delivery question, or help with checkout: send us the information below so we can assist.
Include your order number for an existing purchase. For product questions, send the item name and the specification you want to clarify.
Email Support →500 Brickell Ave Suite 200
Miami, FL 33131, USA
What to include
These details help us understand your request.
- 1Your order number
Find this reference in your order confirmation so we can locate the purchase.
- 2Product details
Include the item name, selected size, and SKU if your question concerns a catalog listing.
- 3A clear question
Describe the detail you need clarified or the issue you encountered.
Support for listings and orders
Our team can assist with catalog information, purchases, shipping, and returns. Products are restricted to qualified laboratory research. We cannot advise on preparation, dosing, administration, or human or animal use. Support requests on those topics receive a standard compliance response.